Sam’s Journey to Confidence
“Sam’s Journey to Confidence”
About the trainee
Sam joined The Plane Tree, feeling nervous about meeting new people and trying new tasks. At first, they preferred working quietly behind the scenes, helping with stock and tidying shelves.
Skills they’ve developed
Over time, Sam has learned:
Customer service and communication
Handling money at the till
Organising stock and displays
Time management and teamwork
What they enjoy most
Sam now loves greeting customers and helping them choose gifts. They especially enjoy setting up creative product displays in the shop window.
Quote
“I used to feel scared talking to people, but now I like helping customers. It makes me feel proud.” – Sam